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Business Information & Process Analysis
 
On this page:
Treat the cause not the symptom of poor information
The TACTICS' approach
When to use TACTICS

Treat the cause not the symptom of poor information
Business information and process analysis is all about treating the "cause" of poor information and not merely the "symptoms".

Symptoms of poor information may include problems with:
• accessibility
• accuracy
• completeness
• relevance
• timeliness
• support

Causes of poor information may include:
• collection
• storage
• processing
• distribution

The TACTICS' approach
TACTICS work with our clients to uncover the true cause of their information problems, not the symptoms. We can then develop a blended solution to meet the needs of the organisation and ensure that the information is effectively interacting with core business processes.

When to use TACTICS
TACTICS will recommend strategic information and process analysis, if your organisation has the following needs:
• profitability or budget restrictions
• customer service issues
• understanding cost of contract, delivery, particularly for re-bidding
• restructuring - including outsourcing evaluations
• due diligence during a merger or acquisition
• systems implementation
• compliance requirements
• implementing ITIL

See: Systems implementation
See: Compliance
See: ITIL
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